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Pay-Pal Shopping Cart Empty

Posted: August 9, 2012 at 3:32 pm


geoffrey noble

August 9, 2012 at 3:32 pm

Hey Guys!

I have my event payment gateway setup to use PayPal. But every time the person gets to the payment section of the website, and hits the pay with paypal button paypal says the shopping cart is empty? Any suggestions would be greatly appreciated. Thanks!


Seth Shoultes

  • Support Staff

August 9, 2012 at 4:08 pm

Do you have a link to the registration form so we can see what exactly is going on?


geoffrey noble

August 9, 2012 at 5:10 pm

Ya, its located right here: http://www.njhia.org/upcoming-events/ Thanks!


Seth Shoultes

  • Support Staff

August 9, 2012 at 6:07 pm

Please deactivate the other Event Registration plugin that you have installed. It looks like it is overriding some of the Event Espresso functions. It is also showing a hidden Google Checkout form in your checkout page.


geoffrey noble

August 9, 2012 at 6:41 pm

Werid, ok i deactivated both the old event registration and google checkout, still same problem.


Seth Shoultes

  • Support Staff

August 9, 2012 at 6:48 pm

Do you mind if we log in and take a look? Please use the contact form and select the option “I am sending login details as requested”.

http://eventespresso.com/contact/


geoffrey noble

August 9, 2012 at 7:05 pm

Sure, i’ll send it via the contact form now.


geoffrey noble

August 10, 2012 at 7:29 am

Any updates? Thanks!


Seth Shoultes

  • Support Staff

August 10, 2012 at 9:14 am

I ran out of time last night. I am looking at in a few minutes.


obowman

August 13, 2012 at 6:52 am

I’m having the same problem, i’ve just moved the site from a testing server to a live server, and the paypal cart says it’s empty.


Josh

  • Support Staff

August 13, 2012 at 2:08 pm

@obowman, I followed up with you on the post you started: http://eventespresso.com/topic/payment-issues-after-migrating-the-site/#post-13553

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Updated by  Josh 7 years, 1 month ago ago

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