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Partial Payments – The Impossible Dream™

Posted: November 14, 2014 at 7:21 am

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Greg Brailsford

November 14, 2014 at 7:21 am

We’ve been waiting and hoping for a way to take partial payments via credit card on EE4, but alas it doesn’t seem to be on the immediate radar.

Problem is, we can’t even find a developer willing to hack something together to get this to work – even your “Experts” referred on your website pretty much said “see if they are going to implement this”.

Is this really something that cannot be done in EE4?


Garth

  • Support Staff

November 14, 2014 at 11:15 am

Hi Greg,

“This is [our] quest
To follow that star
No matter how hopeless
No matter how far

To fight for the right
Without question or pause
To be willing to march into Hell
For a heavenly cause

And I know if [we]’ll only be true
To this glorious quest
That [our] heart will lie peaceful and calm
When [we’re] laid to my rest

And the world will be better for this
That one man, scorned and covered with scars
Still strove with his last ounce of courage
To reach the unreachable star”

We have completed several months of work to re-write the gateway processes that will make this more doable than before, but as you have found this is a large task! So, our apprehension or slow adoption of partial payments is not because we are inept, incapable or uninterested.

For this to be done right, it would require a new admin user interface specific to partial payments, modifications to existing interfaces to report and manage multiple payments, a new front-end user interface just for partial payment histories, modify the individual gateway integration to allow partial payments and/or two or three repeat payments to the same transactions, add a new payment status, etc. Those are just the tasks I can think of quickly.

This is something we want to do, and is one factor that inspired us to rewrite the gateway processes like we already have in 4.6. However, we are talking an expense of $20,000-$30,000 or more, which is significant for us. While there are a number of Event Espresso users who would like to have this functionality, partial payments are somewhat of a niche feature. We would have to provide partial payments for EE4 as an add-on and priced in the $500-$1000 range to recuperate our investment and fund on-going support development.

We are constrained by resources just like everyone else, but if you, or a group of people want to work together to make something like this possible, then I am open to discussing further.


Greg Brailsford

November 14, 2014 at 3:35 pm

Appreciate the response and accompanying poem. While I’d love to help contribute to the development of the parital payments plugin, the financial requirement would likely be more than we charged our client for the entire EE implementation.


Greg Brailsford

November 17, 2014 at 8:45 am

Hey – trying to find a workaround to this…..

Is it possible to setup a recurring subscription with Authorize.net (in their admin) and then have it enter each ‘subscription’ payment via API into the person’s registration in your system? I’m not familiar with your API but this might be an interim solution for my customer. I think I can convince them to setup the recurring payments in Authorize.net for each registrant, but they’d really like the subsequent payments to be manually entered into EE4 so they don’t have to babysit that part. Does that sound feasible?


Sidney Harrell

November 17, 2014 at 10:38 am

It my be. I think you would want to focus on creating a EE_Payment object and then applying it to the EE_Transaction object. I have not had an opportunity to explore that yet, but it seems that it could be doable, given enough time and hackery.

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