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EANGUS
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June 22, 2015 at 6:23 pm
Why doesn’t the Paid column show the paid amount.
That transaction is approved and shows paid in the transactions.
http://eangus.org/wp-content/uploads/sites/6/2015/06/Paid-Reg-copy.jpg
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Dean
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June 23, 2015 at 12:46 am
Hi,
What exact version of EE are you using please?
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EANGUS
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June 23, 2015 at 7:54 am
4.7.2
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Josh
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June 23, 2015 at 8:49 am
Hi there,
Can you let us know which payment method is activated on your site? (eg, Authorize.net, PayPal, Mijireh, Stripe, or something else?) Also, is there a caching plugin activated? This information will help us to investigate.
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EANGUS
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June 23, 2015 at 8:56 am
Stripe
Not sure about caching plugin
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Josh
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June 23, 2015 at 11:49 am
Can you check to see if these registrations were captured via registering on the site, or were they imported into the system?
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EANGUS
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June 23, 2015 at 12:13 pm
all registered on the site. we haven’t imported any registrations.
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Josh
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June 23, 2015 at 2:36 pm
We’re these always paid $0.00? What I’m wondering is if this was a recent change. If it’s possible, can you send FTP credentials via our secure form so we can investigate further?
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