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essence
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April 16, 2024 at 8:46 am
The registration checkout does not seem to function properly anymore. Can we setup a meeting so I can show you?
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Sam
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April 16, 2024 at 10:45 am
Hi Derk,
Can you please share a direct link to the page where exactly you are facing the issue?
Also, please record a video and share that with https://www.loom.com/ to understand the issue better.
Looking forward to helping you.
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essence
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April 17, 2024 at 9:18 am
This reply has been marked as private.
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Tony
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April 17, 2024 at 1:40 pm
Hi there,
I need to run a test registration on the site to view this.
I have just added a user account request under my name, can you please approve that account so I can log in?
Thank you.
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essence
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April 19, 2024 at 6:01 am
Hi Tony,
Thanks! You should be a user with admin rights now.
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Tony
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April 19, 2024 at 7:01 am
Hi there,
Ok, so the theme is loading it’s own version of jQuery and there’s a few reasons why that causes problems with other plugins, a good summary is available here:
https://pippinsplugins.com/why-loading-your-own-jquery-is-irresponsible/
Try removing the call to jQuery from the theme and test the checkout page, does it work then?
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