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Mission Safety
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August 12, 2013 at 3:33 pm
If I mark a student as overpaid will the credit be put back on their CC if they paid through Paypal integration?
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Mission Safety
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August 12, 2013 at 3:39 pm
is there a way to put in a company credit memo? We have lots of students from the same companies in which the company pays for them.
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Dean
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August 13, 2013 at 3:10 am
Hi,
1) No, refunds need to be manually processed with your payment processor.
2) Yes, the easiest way to do this is to create a custom question that is Admin only and a text area type. This will basically add a section in the attendee profile that you alone can see ad add data to. If you add the question to the Personal Question group it will be for every registrant.
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Mission Safety
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August 13, 2013 at 8:42 am
So what happens when I mark it as overpaid?
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Josh
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August 13, 2013 at 8:47 am
It changes the payment status to overpaid.
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Mission Safety
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August 13, 2013 at 8:47 am
how do I view the new question under attendee profile?
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Mission Safety
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August 13, 2013 at 8:49 am
great thanks just though it might be able to track credit but if it just marks it as overpaid than that’s not what I need.
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