Support

Home › Forums › Event Espresso Premium › Overpaid Status Not Reserving Event

Overpaid Status Not Reserving Event

Posted: March 2, 2013 at 10:16 am

Viewing 3 reply threads


Peter

March 2, 2013 at 10:16 am

A client overpaid, they did not use the discount code. The transaction went through on PayPal for the full amount and their registration reserved the space. I changed the price charged in the View/Edit Payment and am going to refund the difference, but on changing the price the status went to Overpaid and their places no longer showed as reserved. Surely Overpaid should still show as places reserved.


Dean

March 3, 2013 at 11:32 am

Hi Peter,

Agreed, overpaid should be marked as completed/pending to reserve the spot. I’ll get a ticket raised on this, and thank you for bringing it to our attention.


Peter

March 3, 2013 at 2:40 pm

Thanks


Josh

  • Support Staff

    •

March 4, 2013 at 11:11 am

The ticket has been raised.
Viewing 3 reply threads

The support post ‘Overpaid Status Not Reserving Event’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by Josh 11 years, 8 months ago ago

Topic Tags

Notifications

This topic is: not resolved
Event Espresso