|
Giant Dwarf
|
January 24, 2016 at 2:46 pm
Hi there, we’re using EE4 and have the following issue but can’t pinpoint it to anything in particular.
We seem to be getting a few ‘overpaid’ statuses for payments. It’s not specific to any event nor Stripe and Paypal. Can you provide any hints on troubleshooting?
|
|
Lorenzo Orlando Caum
|
January 24, 2016 at 6:57 pm
Hello, overpaid is triggered when the payment amount is more than the actual amount that is due.
Could you let us know if you are using the latest software?
https://eventespresso.com/wiki/ee4-changelog/
Also, are there any similarities? For example, do all of those transactions have a specific promotion in use?
—
Lorenzo
|
