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Overbooking with Authorize.Net

Posted: June 20, 2017 at 8:50 am

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magpie

June 20, 2017 at 8:50 am

I recently ran into an issue where the system sold 13 out of 12 tickets. It looks like the last two registrants had registered about 3 minutes apart and the Authorize.Net timestamp was about 1 minute apart.

Is there any way to prevent this from happening?

Event Espresso Version: 4.9.0.p


Tony

  • Support Staff

June 20, 2017 at 9:01 am

Hi there,

In version 4.9.23+ we added a reservation system that reserves tickets when the user first starts a registration on an event, each of the registration steps then checks the count which should prevent the above from happening.

As your currently running 4.9.0.p I’d recommend updating to the latest version of EE (currently 4.9.42.p).

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