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Hugh Caraway
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December 12, 2014 at 11:53 am
Suddenly we cannot get the app to work with our wordpress/event espresso install. I am convinced it is because I need the JSON plugin. I am willing to buy a support license but is that where it ends? I do not see anything in my account denoting that I have the ticketing plugin so am I going to have to buy that again too? Will I then have to pay for the JSON plugin? I am trying to figure out if it will cost $99 or over $300 to get current here.
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Lorenzo Orlando Caum
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December 12, 2014 at 12:02 pm
Hi,
The business support license for Event Espresso 3 includes support for the current release of Event Espresso 3, the ticketing add-on, and the JSON API add-on.
Those are needed to work with the current version of the mobile apps.
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Lorenzo
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Hugh Caraway
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December 12, 2014 at 12:15 pm
I have event espresso 3.1.36.6.P installed. I have ticketing Version 2.0.10.2.p installed. The current version of the iphone app is not working anymore with these versions. I am looking to get the ticketing app current and download the JSON add on. Can I do this with the $99 personal license?
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Lorenzo Orlando Caum
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December 12, 2014 at 12:27 pm
Hi Hugh, the JSON api add-on is not included with the personal support license. It is available for the business support license and up.
Your core Event Espresso 3 plugin appears to be up-to-date but your ticketing add-on is out of date. Here are the current version numbers:
Ticketing Add-on v2.1.p
JSON API Add-on v2.1.3.P
Once those are running, be sure to use the Event Espresso HD mobile apps. More information is available here:
https://eventespresso.com/wiki/mobile-apps/
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Lorenzo
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Hugh Caraway
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December 12, 2014 at 12:41 pm
So my only option to get current is paying for the business support license?
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Lorenzo Orlando Caum
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December 12, 2014 at 12:46 pm
Yes, you would need business support. From what you have shared, your ticketing add-on is out of date and you do not have the JSON API add-on.
A current version of Event Espresso 3, the ticketing add-on, and the JSON API add-on is needed to work with the mobile apps.
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Lorenzo
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