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our support license key is only valid for one domain at a time…

Posted: February 3, 2021 at 2:54 pm

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Rob Betz

February 3, 2021 at 2:54 pm

We migrated our website to a new server and I’ve disabled the plug in on the old site, but am still getting this message:

our support license key is only valid for one domain at a time, and our licensing system has detected that you are using your license key on multiple domains.


Tony

  • Support Staff

February 3, 2021 at 3:00 pm

Hi there,

I’ve reset your license key for you, you should receive an email with instructions on how to relink the license.

Just for future reference, if you open your account page you can request a reset by clicking the button next to your license key on that page.

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