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Ordering of Tickets at the attendee information page

Posted: October 27, 2019 at 3:38 pm


tempete

October 27, 2019 at 3:38 pm

Hi,
we need to register several tickets (for adults, youngsters, children) at the same time but we do not need detailes information of the other attendees (group registration)
So when somebody registers several tickets he gets the page to enter all the details for the primary registrant with the following order:
1) First ticket is shown with the details
2) All the fields for the primary registrant (which are a lot of fields in our case)
3) Second ticket is shown with the details

Problem: Some users were looking for the “other tickets they entered” because they only see the first ticket on top and below a list of input fields. They are not scrolling down and think, that the system has lost the other tickets and start from beginning.

Is there a way to show first all the tickets selected and then the part with all the question groups?

best regards


Tony

  • Support Staff

October 28, 2019 at 5:00 am

Hi there,

Yes there is, you’ll need this snippet:

https://gist.github.com/joshfeck/e81ecac2a9654dbcd8f36ca5310e3cb0

You can add that to a custom functions plugin on your site, we have some documentation on creating one here:

https://eventespresso.com/wiki/create-site-specific-plugin-wordpress-site/

That uses some jQuery to reorder the ticket details so they all display above the primary registrant questions.

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Support forum for the Ticketing add-on.
Documentation for Ticketing Add-on http://eventespresso.com/wiki/ticketing-add-on/

Status: closed

Updated by  Tony 9 months, 2 weeks ago ago

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