Hi,
we need to register several tickets (for adults, youngsters, children) at the same time but we do not need detailes information of the other attendees (group registration)
So when somebody registers several tickets he gets the page to enter all the details for the primary registrant with the following order:
1) First ticket is shown with the details
2) All the fields for the primary registrant (which are a lot of fields in our case)
3) Second ticket is shown with the details
Problem: Some users were looking for the “other tickets they entered” because they only see the first ticket on top and below a list of input fields. They are not scrolling down and think, that the system has lost the other tickets and start from beginning.
Is there a way to show first all the tickets selected and then the part with all the question groups?
That uses some jQuery to reorder the ticket details so they all display above the primary registrant questions.
Viewing 1 reply thread
The support post ‘Ordering of Tickets at the attendee information page’ is closed to new replies.
Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.