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Order Confirmation Printable page – Images display problem (image not found)

Posted: May 12, 2018 at 5:03 pm


Smartycat1

May 12, 2018 at 5:03 pm

On the Order Confirmation Printable page – when a user clicks the link on the Thank you page – that website page shows a bunch of broken image links for:
1 Event name
2 Date/Time
3 Venue
4 Registration Details
All the way down the page (in the case of multiple attendees/registrants).
This looks very unprofessional. How can this be fixed?

It should just be text. If we don’t have a google map for a venue, we wouldn’t want an image for a google map anyway.

See screenshot page capture.
https://www.dropbox.com/s/0eba752acli8lj0/Smartycat%20Kids%20Receipt%20for%20Transaction%20%2049.jpg?dl=0

I have this same problem on the downloaded PDF of the order confirmation, it’s display looks even worse, but I will post it as a separate topic. But I’m sure they are related.

Thanks for your help!


Tony

  • Support Staff

May 14, 2018 at 2:34 am

Hi there,

They are related yes, please see my reply here:

https://eventespresso.com/topic/down-pdf-order-confirmation-images-display-problem/#post-269390

If you still have problems after resetting the template we can investigate further.

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Updated by  Tony 1 week ago ago

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