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Open event NOT showing in my Active event list

Posted: August 27, 2013 at 7:46 am


Jeff

August 27, 2013 at 7:46 am

We have this Active event here which is NOT showing in the back end of the software under my open events. It does show when we filter ALL events active/inactive – is this because it has NO start date? It is an ongoing custom scheduled event and will never have a start date – how do I make it show on the backed under Active events?

https://www.mikelemoncasting.com/acting-classes/?ee=14


Jonathan Wilson

August 27, 2013 at 11:59 am

Hi Jeff,

You are correct. The event will not show as OPEN if it doesn’t have a start date. The system was not designed to display events without start dates as OPEN events.

It appears that you might need to use the Recurring Event Manager. Have you looked into it? It allows you to set events that will recur on auto-pilot.


Jeff

August 27, 2013 at 6:06 pm

The event without a date shows on on webpage but doesnt show in the back-end admin under OPEN events – this is an ongoing event never diaplys a date but is used for people to pay and register – is there a way to display it on the backend under the open events?


Josh

  • Support Staff

August 27, 2013 at 10:19 pm

The admin’s event overview will display the Ongoing events by using the Active/Ongoing Filter.

screenshot of admin using the Active/Ongoing filter


Jeff

August 28, 2013 at 11:08 am

Yes but how do I change my event status from Open to OnGoing?


Jonathan Wilson

August 28, 2013 at 12:26 pm

Hi Jeff,

You can do this in the event set up. Just change Event Status (on the righthand side) to Ongoing.

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