Support

April 22, 2015 at 12:02 pm

I’ve rolled my own onsite-gateway payment method for Moneris. So far, so good with one exception.

Finalize Registration with known-good credit card info, status correctly set as Approved.

Finalize Registration with a known-bad credit card info, modal with gateway response message (that I set) appears, and ultimately transaction status is correctly set as Declined.

BUT… After I submit registration with bad credit card information, if I submit again with known-good info, I get the thank-you page, but the registration is flagged as Incomplete and the declined CC notice still appears in my payment summary.

Expected: Correcting a failed payment transaction should also update the status to Approved upon resubmission.

FURTHER… If instead of correcting my CC info, I click the Finalize Registration button again (after the first transaction has clearly failed), I don’t get another Declined message from the gateway response modal; instead the page moves on to thank-you and congratulates me for submitting my registration. My payment status is still Incomplete, so I’m not sure why I’m being passed on to the thank-you page in the first place.

Is this the intentional checkout behaviour? Or have I uncovered an issue with EE4’s payment workflow?

EE 4.9.20.p