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erickao
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September 30, 2022 at 7:08 am
On my site (which runs EE and Wishlist member), only logged-in subscribers can book an event. When I (an admin) try to book an event I am redirected back to the homepage with a hastag #checkout behind the URL. If I switch to a subscriber, I have no issues. Please help.
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Garth
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September 30, 2022 at 9:38 am
Hi there,
A couple questions:
– What are your default settings for the WP User Integration with respect to the login requirements?
– What are the event-specific settings for the WP User Integration with respect to login requirements?
– What capability are you requiring to register for an event (if any)?
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erickao
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October 3, 2022 at 8:53 am
Garth:
What are your default settings for the WP User Integration with respect to the login requirements? Non-logged in users can access the events by default. Some events are protected and some are not.
– What are the event-specific settings for the WP User Integration with respect to login requirements? Users are required to be logged in and of a certain membership level in order to access the event. When a subscriber at that level registers – it works. When an admin at that level tries to register, I get kicked back to the homepage with #checkout at the end of the URL.
– What capability are you requiring to register for an event (if any)? Not a capability, but rather access to a membership level (using Wishlist member.
Also, I DO see that when I click register the network tab is trying to send a POST request to “https://m.stripe.com/6” then the connection gets cut. There’s no error like a 400 or 500 response. It’s strange.
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Tony
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October 3, 2022 at 12:22 pm
Hi there,
This sounds like an issue caused by Wishlist rather than Event Espresso.
Event Espresso does not ‘integrate’ with any membership plugins per se, what the WP user integration add-on does is check for specific capabilities you set on the ticket (that’s why Garth is asking about capabilities).
It sounds like WishList is hooking into the page and looking for a specific membership level, then redirecting the request based on the level, but where I have no idea as I’ve not seen the code for Wishlist.
Is the checkout page or Admin set to be admin?
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erickao
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October 10, 2022 at 7:15 am
Tony –
The checkout page was not protected at all. However, on your suggestion I looked deeper into Wishlist to see if there was something I was missing. There were some old settings still being applied for content protection. I believe it was a plugin upgrade that caused the error. It’s all fixed now!
Thank you for the help.
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Tony
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October 11, 2022 at 2:41 am
Ah, great. I’m glad you found the cause 🙂
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