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Only 50 entries showing in "view attendees" tab

Posted: January 19, 2015 at 9:39 am


Rahul

January 19, 2015 at 9:39 am

Wordpress v3.8.5
Event Espresso v3.1.36.5.L

In the view attendees tab for one of our events, only 50 entries are being shown, regardless of the value of the “Show X entries” dropdown. Indeed, this page states “Showing 1 to 50 of 50 entries”, but this event has well over 50 attendees.

Entries beyond the 50 most recent entries cannot be accessed through the GUI; indeed, as far as the GUI is concerned, these entries seem to not exist. However, these entries do display when attendees are exported to excel, so the data has not been lost.

Please assist me in resolving this issue; it is quite severe, as it prevents me from easily accessing registration data for most entries and it also prevents me from editing data for those attendees.


Lorenzo Orlando Caum

  • Support Staff

January 19, 2015 at 10:11 am

Hi, are any additional attendees found if you use the pagination option on the page?


Lorenzo

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Status: closed

Updated by  Lorenzo Orlando Caum 4 years, 9 months ago ago

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