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aanderson
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May 23, 2013 at 10:54 pm
Hi,
For some reason my events are accepting the groupon/voucher codes but they are then umbrella-ing other tickets.
Someone signed up today for a tour and since I give student prices she registered everyone under her voucher. But she wasn’t charged for the 3 student tickets. Instead I have to re-bill her to make up for the difference.
Why is it doing that? Can someone please help me fix it? Thanks!
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aanderson
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May 23, 2013 at 10:55 pm
This was the response from the attendee! “The 8-digit bar code applied in the voucher box was accepted. However, I was never directed to a different page where I could pay for the tour. I did get confirmation of our registration for the tour for June 12. It will be for myself and three students. Please let me know what else I need to do.”
I wouldn’t have known if she hadn’t have told me.
-AA
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Dean
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May 24, 2013 at 4:46 am
Hi,
If you are using the Social codes/Groupon codes, these will bring all the events that allow groupon codes in the cart to zero, regardless of number of tickets.
So if you have a single event where group bookings are allowed, I would suggest using either the Volume Discount pre release add on or the Promo codes to provide a ticket price discount.
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