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One user can not see or add tickets on an event new or created

Posted: April 21, 2021 at 8:07 pm


TTBC

April 21, 2021 at 8:07 pm

Hi,

I have one new ee_admin user that has the same permissions set as another user in the system. But I can not see why they are not able to add/edit tickets on an event.


Tony

  • Support Staff

April 22, 2021 at 7:38 am

Hi there,

Is it their own event they created?

Do they just simply see no tickets at all when viewing the event?

Do they have the Events Administrator role set?


TTBC

May 2, 2021 at 6:19 pm

looks like it is all sorted I gave them a little more permission in AAM and it worked.

Thanks for you help


Tony

  • Support Staff

May 4, 2021 at 5:40 am

You’re most welcome.

Can you share any details on what you needed to give access to in AAM for future readers?

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