Support

Home Forums Event Espresso Premium One ticket fits all

One ticket fits all

Posted: September 4, 2021 at 7:55 pm


hands2care

September 4, 2021 at 7:55 pm

Hi,
I have set certain days for certain classes and was wondering if there is a way to not have to add a new ticket for every date.
For example, a class runs every Monday from 9 – 1, is there a way to make a ticket that goes on all Mondays (let’s say of the month) from 9 am to 1 pm instead of making it by date?


Hazel Apuhin

September 7, 2021 at 1:58 pm

Hi,

We have that feature (Recurring Events) under the development stage still.

Currently, with EE4, tickets ‘grant access’ to datetimes.

The way to speed up creating recurring events is to create a ‘ticket’ that has all of the ‘Monday’ datetimes assigned to it.

You can do this within the ticket itself to save having to go through each individual datetime settings:

Ticket -> Settings (gear icon) -> Event Datetimes.

This allows you to specify which datetimes that ticket is for.

Does this help?


hands2care

September 9, 2021 at 7:48 pm

So what you mean is that I create multiple tickets assigned to 1 date time? But the courses are on a weekly basis and the date-time only allows only 1 date and time


Tony

  • Support Staff

September 10, 2021 at 3:13 am

You’d need multiple datetimes on a single ticket rather than multiple tickets on a single DateTime. A ‘DateTime is essentially an ‘instance’ of the event it is created within, so if you only want a single ticket that covers all Mondays for a certain period you’d need to create X number of DateTimes (1 for each Monday) and then have a ticket that is assigned to them all.

So you create multiple DateTimes and then assign a single ticket to all of those datetimes like this: https://monosnap.com/file/47YW2vD18aWVIDge0dnoSlkMDxjpv3

However, note that tickets grant access to the datetimes assigned to them so when someone registers onto that ticket in my example their registration applies to all of the datetimes.


hands2care

September 10, 2021 at 7:25 am

Thank you for the clarification πŸ™‚
In this case, are all the DateTimes going to appear on the receipt/invoice?


Tony

  • Support Staff

September 10, 2021 at 3:10 pm

Yes, they will.

Currently, the only other way around that is an individual ticket for individual datetimes.

You must be logged in to reply to this support post. Sign In or Register for an Account

Event Espresso