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one site not two

Posted: April 13, 2021 at 12:22 am


PeaceWalk

April 13, 2021 at 12:22 am

“I have Your support license key is only valid for one domain at a time, and our licensing system has detected that you are using your license key on multiple domains. Please log in to your Event Espresso account to manage your Support License Keys, or if you have concerns, please Contact Us.”

I only have it on one site, however there is a staging site and a live site, but it is only one site.


Tony

  • Support Staff

    •

April 14, 2021 at 4:55 am

Hi there,

A live site and a staging site are actually 2 separate sites in the same way you can game multiple sites using subdomains/subdirectories (a ‘staging’ sites is essentially just a copy of the site on a subdomain hidden from the public).

Now, I’m not saying you need a separate license for a staging site and the license system does allow for some staging setups. It will check for a staging. or dev. subdomain but I’m guessing your staging site isn’t using on of those subdomains?

The support post ‘one site not two’ is closed to new replies.

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
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Status: closed

Updated by  Tony 3 years ago ago

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