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HopFamilies
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August 7, 2015 at 9:39 am
In addition to primary contact & address info, I added 3 other questions groups for primary registrants to respond to:
1. Emergency contact info (required)
2. Names of people (not required)
3. 2 checkboxes for agreeing to policies (required)
In none of the emails is the emergency contact info appearing. The other 2 additional question groups appear fine. Any idea why this may be the case?
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Josh
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August 7, 2015 at 3:37 pm
Hi there,
I don’t know why this would happen. Can you post a link to an example event that has the question group that we could try a registration and get a closer look?
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HopFamilies
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August 12, 2015 at 7:12 am
http://www.hopfamilies.com/register/hop
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This reply was modified 9 years, 3 months ago by
 Tony. Reason: Missing .com
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Josh
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August 19, 2015 at 5:32 pm
Hi there,
I ran a quick registration test and the field values that I input for emergency info are in the email that I received. Is there something else I need to do to reproduce the issue?
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HopFamilies
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August 20, 2015 at 9:14 am
That’s odd, I have not seen it before. I guess it’s ok.
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Josh
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August 21, 2015 at 8:36 am
Okay please let us know if there’s anything else we can do to help.
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