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Number of registrations being reported incorrectly in graph

Posted: May 17, 2015 at 3:17 pm

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Nick

May 17, 2015 at 3:17 pm

Hi,

The graph for ‘Total Registrations per Day’ is not showing the correct number of registrations for each day. Here’s the image:

https://www.dropbox.com/s/v9bo36mgl15n8k8/Screenshot%202015-05-17%2022.13.07.png?dl=0

The number of actual registrations for the past four days is:

Thurs 14: 15
Fri 15: 15
Sat 16: 3
Sun 17: 5

Any ideas what’s causing the discrepancy?

Thanks,

Nick


Dean

May 18, 2015 at 4:54 am

Hi Nick,

It looks like the stats are including abandoned registrations. For instance, if you go to an event, add a ticket and click next, it will log it as a registration even if you do not continue.

I’ll raise a developer ticket to look into this.


Josh

  • Support Staff

March 16, 2016 at 3:24 pm

Hi Nick,

The latest version of Event Espresso (4.8.36.p) breaks those registration statuses out into separate columns in the graph. This allows for seeing how many completed registrations vs the other registrations statuses for each event.

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