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smorris
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August 29, 2012 at 11:01 am
Hi,
For some reason, I and the other instructors in my program have stopped receiving notifications when someone registers for one of our events. I checked all the settings I know to check, and nothing has changed. I’m not sure why we’re not getting notifications anymore. Any thoughts?
Sean
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Chris Reynolds
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August 29, 2012 at 12:06 pm
Has anything changed on the site? (plugin updates, settings, etc)
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smorris
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August 29, 2012 at 12:47 pm
Hi Chris,
No, nothing has changed. I’m in the process of updating to the new version of EE right now, though.
Sean
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Chris Reynolds
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August 29, 2012 at 2:13 pm
Have you looked at this setting in the Email Settings?:
You might try toggling that to whatever the opposite of the current setting is. Some servers don’t support it. What version are you upgrading from.
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smorris
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September 6, 2012 at 4:29 pm
Hi Chris,
I tried toggling the fancy e-mail headers switch, and the problem persists. I’m now running the most current version of EE. As well, it’s come to my attention that students are not getting confirmation e-mails when they register for an event; and, one of our instructors tried to send an e-mail from inside EE to her students, and none of them received the e-mail. Does this make sense? I hope maybe there’s a fix for this problem.
Thanks!
Sean
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mfranzo
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September 21, 2012 at 9:50 am
Have the same problem too. Please fix ASAP, it’s a core feature and it is so important.
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Josh
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December 3, 2012 at 12:23 pm
mfranzo,
Can you start a new topic about the issues you’re having with the email notifications?
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