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Notification of add-on in email confirmation

Posted: August 19, 2013 at 8:57 am


Robert White

August 19, 2013 at 8:57 am

We have created an event with a basic ticket and an add-on using Questions/Question Groups to add hotel rooms of varying type and additional prices.
The system is charging the extra price for the room and the checkout is functioning fine, the Excel download in the admin is also displaying the info fine however the user/customer is not receiving a notification that they have added anything, only the total amount paid.
We need customers to have a record of what they have bought as part of their ticket ideally. So that months down the road they know what standard of room they bought for which nights etc

Am I missing something?

http://www.salsadance.co.uk/end-of-year-weekend-at-the-radisson-blu-edwardian-hotel-london-heathrow/


Josh

  • Support Staff

August 19, 2013 at 2:15 pm

Hi Robert,

Have you tried adding the [custom_questions] shortcode in the email confirmation message?

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