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Notification Mail

Posted: May 15, 2024 at 5:18 am


gmalycha

May 15, 2024 at 5:18 am

Hi support,

I have installed the attendee mover plugin and am currently testing it. When I enable the trigger notifications, only the message type “pending_approval” is created. Is this correct or should it create different types?

There was also a question about whether the changes to the ticket could be included in the mail. So “old event with old price” and “new event with new price” including any price difference that may have arisen (basically the verify change table).

Thanks


Sam

  • Support Staff

May 15, 2024 at 12:25 pm

Hi Georg,

When you move a registration from one to another event it would trigger two messages, one for cancellation from the old event and the other for registration in the new event.

So “old event with old price” and “new event with new price” including any price difference that may have arisen

By default, you cannot change the ticket price, that has already booked. You need to create a new ticket instead.

If you try to edit the ticket price then it will show a notification like this:
https://tinyurl.com/227matku

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