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Nothing Shows Up Under "My Events"

Posted: July 1, 2012 at 10:25 pm


thoang

July 1, 2012 at 10:25 pm

I recently upgraded to the newest version of WordPress which also required me to up date event espresso as well as my plugins. For some reason now, my members cannot see the events they registered for in their dash board anymore.

I made a test account and tested it and indeed you only see a header. It was working fine under the previous version of wordpress but not anymore.

I attached a picture of what I mean.

Pleast Help
error


Josh

  • Support Staff

July 2, 2012 at 12:25 pm

Which versions of Event Espresso and the members add-on do you have installed right now?


thoang

July 2, 2012 at 12:32 pm

The newest one, Event Espresso 3.1.24 and members 1.9.3.


Chris Reynolds

  • Support Staff

July 2, 2012 at 2:32 pm

Try the version of WP User/Member Integration linked in this post: https://eventespresso.com/topic/group-registration-and-member-pricing-not-working-together/#post-9189

Some of the addons that were pushed to the new site were still development versions that should not have made the cut before we went live. That’s the last stable version from the old forums.


thoang

July 2, 2012 at 5:31 pm

No luck, I removed the members plugin and installed the older version. Still gave me the same problem.


Josh

  • Support Staff

July 2, 2012 at 5:53 pm

Either of the two versions should load up events in the my events page.

Here’s what I would try:

Step one: Temporarily switch to the twentyeleven theme to rule out a theme conflict.
If this happens with twentyeleven:
Step two: deactivate all plugins except Event Espresso + Wp users integration to rule out a plugin conflict.


thoang

July 3, 2012 at 12:49 am

Thanks for the help.
It turns out the Event Espresso – MailChimp Integration plugin caused the conflict. I tried both version 1.0.1 and 1.04 (newest) and both caused the same problem. You guys might want to take a look at that plugin.


Josh

  • Support Staff

July 3, 2012 at 7:07 am

I have the MailChimp + WP users/members plugins both active on a couple of sites and I cannot reproduce this.

I think it would be good to check for errors on the “My Events” page. PHP errors could be checked for by temporarily switching WP_DEBUG on in the wp-config.php. There may even be a JavaScript error, which could be found with Firebug. If you would prefer us to look into it, please send wp-admin level credentials to support@eventespresso.com along with FTP credentials.

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