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Nothing shows up on my venue page

Posted: February 10, 2018 at 9:55 am


socialsparkmedia

February 10, 2018 at 9:55 am

When I select one of my venues and go to it, there’s nothing there. i expected it to at least show the address and the map, and to be able to include the upcoming classes at that venue.

I also tried to use the code on this page to change the name venue to locations, but it didn’t work, I just got 404 errors (I did save the permalinks immediately after activating the snippet.) https://eventespresso.com/wiki/ee4-custom-post-types/#venue_slug


Josh

  • Support Staff

February 12, 2018 at 6:43 am

Hi there,

Can you try viewing the venue page with a different theme activated (like one of the “twenty”-something themes that are installed with WordPress?

The code not working might be related to the code not being added to the site correctly. You can follow this guide that shows how to add code snippets to a plugin:

http://eventespresso.com/wiki/create-site-specific-plugin-wordpress-site/


socialsparkmedia

February 16, 2018 at 2:14 pm

I tried the 2018 theme and still there is nothing there, for example: /venues/greer-paul-calvo-training-center/

This shows the Location name, the map and the upcoming classes links: /venue-category/greer/
but clicking on the name of the location gets me the page title, and nothing else.

I’m using Beaver Themer, but I’ve tried it without that and the result is the same.


socialsparkmedia

February 16, 2018 at 2:15 pm

My site is: http://staging.paulcalvoschool.flywheelsites.com/
you’ll need the following to see it:
user: flywheel
password: construction

Thanks.


Josh

  • Support Staff

February 16, 2018 at 2:30 pm

The first thing to do is deactivate the Twitter and Facebook open graph options in Yoast SEO.

If the above does not help, you could try deactivating all plugins besides Event Espresso while switching to the default twenty* theme. Something to appears to be stripping away the venue information that gets injected via the WP the_content filter.

Plugins have the ability to do that, and if you find that the venue information displays after deactivating all plugins you can reactivate them one by one until you find the culprit.

The support post ‘Nothing shows up on my venue page’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Status: closed

Updated by  Josh 8 months ago ago

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