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Daniel Stone
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March 8, 2016 at 11:46 pm
Hello,
I would like to continue to talk about https://eventespresso.com/topic/nothing-in-event-queue-4/
1. I have disabled all plugins except EE.
2. I have tried multiple different themes.
3. I have touched base with my host who didn’t know which way to go to troubleshoot this.
4. I have tried the remote logging function.
5. I have tried the wp debug function recommend in https://eventespresso.com/topic/nothing-in-event-queue-3/
I am able to create a test event so I would say PHP and the db system is working.
Any help would be greatly appreciated.
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Tony
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March 9, 2016 at 2:38 am
Hi Daniel,
Can you link me to an event so I can view this please?
1. I have disabled all plugins except EE.
Are they still disabled or now active again?
2. I have tried multiple different themes.
The default themes like twentyfourteen?
3. I have touched base with my host who didn’t know which way to go to troubleshoot this.
Did you ask if they ran server side caching?
You mentioned in your previous post your session_id is changing on every page load, could they provide any details?
4. I have tried the remote logging function.
What have your tried? The remote logging function just sends the ful log file to remote server rather than saving it locally on your server.
5. I have tried the wp debug function recommend in https://eventespresso.com/topic/nothing-in-event-queue-3/
Did you see any error messages relating to Event Espresso when WP_DEBUG was activated? WP_Debug just tells your server to display any errors/warnings/notices to the browser, we can then troubleshoot further once we know the error.
I am able to create a test event so I would say PHP and the db system is working.
Not necessarily, the registration form works differently from creating an event, if PHP can’t create sessions (or the session constantly changes) you’ll see the nothing in your event queue error.
Can you go to Event Espresso -> Maintenance -> System Information (tab)
In that section look for ‘session.save_path’, does that have a value?
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Daniel Stone
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March 10, 2016 at 12:19 am
Tony
Thanks for writing.
Here is a test event
https://eventespresso.com/topic/nothing-in-event-queue-3/
2. Plugins- I disabled them. Tested the event and then turned them back on.
3. Themes- I switched to Omega, Event Espresso Arabica,2014 and then back to Spacious.
4. Remote logging. I tried turning it on to see what it did. I made the remote log private.
It looked similar to the log I posted on
https://eventespresso.com/topic/nothing-in-event-queue-4/
Did not seen any visible errors.
Caching:
I emailed the web site and they said
“We’ve checked all the apache config files and all references to caching are disabled.”
Temp folder
There is a value in that field you specified.
global_value /home/haveword/tmp
local_value /home/haveword/tmp
access 7
wp debug
I have not seen debug error on EE pages.
The on error noticed on the dashboard says
Notice</b>: has_cap was called with an argument that is deprecated since version 2.0! Usage of user levels by plugins and themes is deprecated. Use roles and capabilities instead. in /home/haveword/public_html/cbctf/wp-includes/functions.php on line 3737
Thanks you.
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Tony
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March 10, 2016 at 2:30 am
Hi Daniel,
Can you repost the event link please, the above is a link to this thread.
If your not getting any errors with WP_Debug enabled and placing a registration then I suspect this is a server config issue, not a caching issue but something concerning how they handle sessions. Your session_id should not be changing on every request and will be the cause of your problems (if you select tickets with a session_id of 1111111, then on the next request you session_id is 2222222 EE doesn’t know who you are are what tickets should be shown for you, as your id has changed.
I’ll take a look on the event and see if I can spot anything. Can you also make sure #WP_Debug is enabled too.
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Josh
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March 11, 2016 at 9:46 am
Hi Daniel,
I made a little video that shows where your site is resetting the Session ID on every page refresh. You can share the video with your host and maybe they can troubleshoot and find the reason why sessions aren’t persisting there.
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Daniel Stone
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March 11, 2016 at 12:01 pm
Very cool.
Thanks Josh. I just forwarded it on to them.
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