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Nothing in Event Queue

Posted: November 6, 2024 at 6:45 am

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infrasolutions

November 6, 2024 at 6:45 am

Hi, tickets went on sale for event this morning. During registration getting the dreaded “Nothing in your Event Queue”. Checked the critical pages – reporting OK.
Confirmed the slugs are still excluded from caching.

No changes, running php 8.2 and wordpress 6.6.2 EE 5.0.29.p

Had other tickets go on sale earlier in the week. No issues.

Thanks in advance, Frank


infrasolutions

November 6, 2024 at 7:00 am

More info.. I have 11 successful registrations from this morning, so the issue just started occurring on this one event. I created a test event, and did not get the error.


Tony

  • Support Staff

November 6, 2024 at 7:21 am

Hi there,

So, its a little confusing above with this:

Had other tickets go on sale earlier in the week. No issues.

and then this:

I have 11 successful registrations from this morning, so the issue just started occurring on this one event.

I’m assuming those 11 registrations were on a different event, correct?

The tickets you initially mentioned above, are those also for different events?

Meaning right now the issue your getting with nothing in your event queue is happening only on one specific event regardless of the ticket type purchased within that event?

Are you using legacy editor or advanced?


infrasolutions

November 6, 2024 at 9:52 am

Hey Tony, Sorry for the delay.

The tickets on sale earlier in the week were for different events and all worked as expected.

The event that went on sale today, received 11 registrations and then the ‘nothing in the event queue’ issues began.

Yes to your last question, we are on the advanced editor.

Thanks, Frank


Tony

  • Support Staff

November 7, 2024 at 4:42 am

Hmmm, very strange!

Can you link me to the event in question, I’d like to take a look?

I tried running a registration on a couple of events but it looks like I need an account, can you create a temp login I can use and send the details over using this form:

https://eventespresso.com/send-login-details/

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