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Not seeing meta box for tickets inside event

Posted: July 11, 2012 at 12:52 am


Cody Landefeld

July 11, 2012 at 12:52 am

I’ve followed the directions and setup a ticket. But don’t see the meta box as shown in the tutorial. Please help!


Seth Shoultes

  • Support Staff

July 11, 2012 at 1:01 am

Do you have the permissions addon installed? If so, you may need to re-save the User Permissions (admin.php?page=espresso_permissions).


Cody Landefeld

July 11, 2012 at 1:10 am

No I hadn’t. I just installed but nothing changed. What should I do?


Seth Shoultes

  • Support Staff

July 11, 2012 at 1:15 am

Do you mind sending me an admin login so I can take a look? you can use the contact form and select the “I am sending login info as requested” option.


Seth Shoultes

  • Support Staff

July 11, 2012 at 1:41 am

Cody,

You had a slightly outdated version of Event Espresso installed. I updated you to the latest version. Looks like it is working now:
http://174.121.8.194/~tai/?ticket_launch=true&id=12&r_id=29-4ffd2db2b7e2b&html=true


Cody Landefeld

July 11, 2012 at 12:44 pm

Whoa! Thanks so much man!

Where do the PDFs get stored at?


Seth Shoultes

  • Support Staff

July 11, 2012 at 12:49 pm

The PDFs get created when clicking the button.


Cody Landefeld

July 11, 2012 at 2:44 pm

Where are they actually stored?


Seth Shoultes

  • Support Staff

July 11, 2012 at 4:15 pm

They are not stored on the server. They can only be downloaded to your computer.

The support post ‘Not seeing meta box for tickets inside event’ is closed to new replies.

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Support forum for the Ticketing add-on.
Documentation for Ticketing Add-on
http://eventespresso.com/wiki/ticketing-add-on/

Status: closed

Updated by  Seth Shoultes 7 years, 5 months ago ago

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