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Not responsive, ticket selector front end

Posted: June 22, 2016 at 4:03 am


June 22, 2016 at 4:03 am

The ticket selector is set to about 600 pixels and doesn’t change on any platform. Iv checked on desktop, tablet and phone. this is the web page
Does anybody have any ideas
Thank you Louis


  • Support Staff

June 22, 2016 at 4:13 am

Hi there,

When I view that page the ticket selector shortcode is not being parsed –

Is it currently working for you?

Do you have any caching plugins installed?


June 29, 2016 at 9:50 am

Iv checked in safari, firefox and chrome it is showing but only half the page width.
I don’t have any cache plugins
Thanks Louis


June 29, 2016 at 9:57 am

Not sure where Im supposed to put this code ?
.tkt-slctr-tbl {
width: 100%;
Thanks Louis


June 29, 2016 at 10:38 am

Dropped the code into jetpack custom css. It is now full width on desktop and iPad bu not on iPhone. The quantity column is obscured.
Thanks Louis

Lorenzo Orlando Caum

  • Support Staff

June 29, 2016 at 12:37 pm


I see that your theme is Avada. Try this CSS instead:



June 30, 2016 at 5:25 am

That doesn’t work either, customers have to scroll across to see the quantity column. This is a problem, Im having people get in touch because without seeing the quantity column they are pressing the register button and nothing is happening.

A workshop which normally takes days to book out still hasn’t filled out, all the problems Im having with this plug in is costing time and money.

How about giving me a refund and Ill go back to Eventbrite its cheaper in the long run.

Thanks louis


  • Support Staff

June 30, 2016 at 8:26 am

You can fix the issue where the Avada theme pushes the quantity column by adding this CSS to your custom stylesheet:


If you prefer to ditch Event Espresso because of this, you can request a refund here:

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Updated by  Josh 3 years, 5 months ago ago

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