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Peter LaFond
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July 7, 2016 at 4:26 pm
Hi Support,
I’m facing strange behavior from EventEspresso. All of the “Event Registration Details” emails are not emailed to me until I log into the website. As soon as I log into the website, the emails then arrive in my inbox. How do remedy the situation so I receive the emails when attendees sign up whether I’m logged in or not?
Thanks,
Peter
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Tony
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July 8, 2016 at 4:02 am
Hi Peter,
EE4.9+ uses wp-cron to trigger the emails to run through the messages queue, do you know if your site has wp-cron disabled unless logged in?
You can usually check this by looking within your wp-config.php file for something like:
define( 'DISABLE_WP_CRON', true );
wp-cron runs each time a page is loaded on your site to confirm if there is a ‘job’ to execute. So if you register onto an event, wait a few minutes and just navigate to a page on your site (or refresh the current page) without being logged in, do the emails trigger?
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Peter LaFond
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July 8, 2016 at 6:39 am
Hi Tony,
It seems the cron schedule trigger is set to send mail when there’s activity on the website. Is there a way to re-set the trigger to be based on something else?
thnaks, Peter
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Josh
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July 8, 2016 at 10:04 am
Hi Peter,
You can set the option in Event Espresso > Messages > Settings to Generate and send all messages: On the same request. This will make it so messages are always done on the same request.
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Tony
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July 8, 2016 at 10:04 am
You can’t change wp-cron to use something else but you can change how EE setups up the messages.
If you go to Event Espresso -> Messages -> Settings.
There you will find the option ‘Generate and send all messages’, set that to ‘On the same request’ and EE will no longer use wp-cron to queue, generate and send the messages. It will just generate and send the messages at all at once on the same request.
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