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Not all forthcoming events showing

Posted: August 11, 2016 at 5:23 am


mpurse

August 11, 2016 at 5:23 am

I’m trying to move an attendee to a future version of the same event (though set up as a new event). Is there a limit on how many events show up? I’m certainly not seeing everything available.

Also, would be incredibly helpful to see the dates on the first step as we often add in new events out of date order if they are popular.


Seth Shoultes

  • Support Staff

August 11, 2016 at 2:43 pm

I don’t think there’s a limit. Have you tried typing in the name of the event in the selector?

I’ve submitted a ticket for adding the event date to the dropdown.


mpurse

August 11, 2016 at 2:49 pm

Yes I have. Its showing me only one out of two future events. Would it help if I gave you a log in to my site for you to see?


Josh

  • Support Staff

August 12, 2016 at 9:17 am

We wouldn’t know what to look for if we did. Can you post a link for each of the events that you were trying to find there?


mpurse

August 12, 2016 at 1:10 pm

Hmmm, today (not before) I can now only see three events at all in the drop down. There should be dozens. Tried it in chrome and safari.


Josh

  • Support Staff

August 12, 2016 at 1:38 pm

If I understand this correctly, you have dozens of events that all have the same name. Right now, 3 of them are in the drop down when you search for them, but there should be more. Can you post a link to an event that’s not showing, and another like to an event that does show?

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