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Not able to 'proceed to finalize registration' for Invoice payment method

Posted: March 9, 2015 at 4:36 am


Andrew Miller

March 9, 2015 at 4:36 am

Hello,

We are experiencing this problem with EE4 Version 4.6.14.p (does not occur with Version 4.6.12.p)

Conditions:
Payment Gateways: Stripe (default) and Invoice

Problem:
During checkout, if Invoice payment method is selected, the user is not able to ‘proceed to finalize registration'(the button is ‘greyed out’)

Other notes:
If Invoice is set as the ‘open by default’ gateway, the ‘proceed to finalize registration’ WORKS, EXCEPT if the user selects Stripe and then selects back to Invoice, in which case the error described above occurs.


Dean

March 9, 2015 at 5:47 am

Hi,

I’m only seeing this partially (when selecting a gateway then going back to invoice).

We have a high level ticket open to look into this issue.


Josh

  • Support Staff

March 18, 2015 at 11:56 am

Hi there,

The issue where opening the Stripe payment method, where the Finalize button would be disabled after selecting another payment is fixed. This fix is included in Event Espresso 4.6.15.p, along with some other fixes and enhancements.

The support post ‘Not able to 'proceed to finalize registration' for Invoice payment method’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Status: closed

Updated by  Josh 4 years, 8 months ago ago

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