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Serina Klejstrup Hedegaard
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April 25, 2013 at 6:59 am
I use WordPress 3.5.1. and just downloaded the business Event Espresso today, and get this message?:
Warning: require_once(manager/index.php): failed to open stream: No such file or directory in /customers/6/6/d/itmesse.dk/httpd.www/wp-content/plugins/espresso-ticketing/espresso-ticketing.php on line 65 Fatal error: require_once(): Failed opening required ‘manager/index.php’ (include_path=’.:/usr/share/php’) in /customers/6/6/d/itmesse.dk/httpd.www/wp-content/plugins/espresso-ticketing/espresso-ticketing.php on line 65
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Josh
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April 25, 2013 at 7:46 am
Hi Serina,
It’s likely one of these:
1) The manager/index.php is missing from your installation of the ticketing add-on.
2) The file permissions on the server do not allow it to open the /manager/index.php
You can try deleting the ticketing add-on from your installation, then go back the your account page and re-download a fresh copy of the ticketing add-on. Then re-install.
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Serina Klejstrup Hedegaard
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April 30, 2013 at 7:24 am
Hi 🙂
I tried deleting the ticketing add-on, re-downloaded a fresh copy and re-installed it (in the “plugins” like i did with the event espresso) using Filezilla..
Still get the error message….?
Where do I change the file permissions?
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Sidney Harrell
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April 30, 2013 at 10:00 am
Here are instructions for changing permissions: http://codex.wordpress.org/Changing_File_Permissions#Using_an_FTP_Client
In filezilla, can you confirm that the manager/index.php file is there? If it’s there, I would check the permissions on the manager directory. Typically, files should be 644 and directories should be 755.
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