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No waiting list button for events with multiple tickets

Posted: July 3, 2024 at 2:55 am

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smit und partner

July 3, 2024 at 2:55 am

I am using EE 5.0.20, the waiting list plugin is installed (version 1.0.4.).
If an event offers 3 different tickets and one of them is sold out, no waiting list button is displayed. How can I make it possible for a participant to put themselves on the waiting list for this ticket?


Sam

  • Support Staff

July 3, 2024 at 5:07 am

Hi Smit,

The waitlist add-on displays for sold out events rather than sold out datetime/tickets within an event.

So right now you have a single ticket/datetime within an event that is sold out, meaning the waitlist option will not show for that specific ticket, it would only show if all of the tickets show on the ticket selector above were sold out.

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