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No venue details showing

Posted: July 21, 2016 at 12:37 pm


July 21, 2016 at 12:37 pm

I’ve got an event set up, and a venue created which is selected in the event, the venue has an address defined, and the API key installed for GoogMaps, but
(a) the event page ( doesn’t show the venue, and
(b) the venue page shows only the title, no details,

I’m not a first-timer and I’ve done this before without this kind of problem – what have I missed?


  • Support Staff

July 21, 2016 at 12:50 pm

Hi there,

For (a), you go to Event Espresso > Events > Templates and set “Display Venue Details” to Yes.

For (b), do the venue details begin displaying with the Yoast SEO plugin deactivated?


July 21, 2016 at 12:59 pm

part (a) – Oh, look – a preference I’d not seen to show the venue on the event page! I turned that on, and now I at least get the name and address but still no map.

part (b) – no change. Or maybe this is normal?


  • Support Staff

July 21, 2016 at 1:13 pm

The reason there’s no map is because of this error:
Google Maps API error: RefererNotAllowedMapError

Which means the referrer URL in your Google Maps account is missing or incorrect.

B, no, that’s not normal. If deactivating the Yoast SEO plugin did not help, then this might be a theme issue. Does the venue information display if the site is temporarily switched to another WordPress theme. You can use this plugin:
theme test drive plugin
to test another theme without actually switching themes. Or you can use the built in Customizer preview.


July 21, 2016 at 1:44 pm

(a) – ok, I added both the top-level and page specific URLs to the map api, no error messages. Still no map displayed.

(b) – not so worried about that…unless (b) if part of the (a) problem. Test drive plugin looks like a handy tool. I’ll get to that


  • Support Staff

July 21, 2016 at 2:14 pm

I’m still seeing an error for the map on your site, and it still says your site URL isn’t authorized.

When you set up the HTTP referrers in your Google APIs account, you’ll need to be sure to include a trailing slash. So for your site, the only referrer URL that you should need will be:



July 21, 2016 at 2:54 pm

On the Google page* is listed now, & I have reverified ownership. Ownership verification of ** didn’t work out. Yoast is off. Still no map displayed.


  • Support Staff

July 21, 2016 at 3:08 pm

The maps API doesn’t use the site ownership verification. You’ll need to set the referrer URL in API console. If you’re logged into your API account, you can follow this link to get to the API console:

then you select the project, the Browser API key, then you enter the referrer URL into the field that says Accept requests from these HTTP referrers (web sites)


July 21, 2016 at 3:25 pm

ok, went thru and re-did all that in the API console. No maps yet.


  • Support Staff

July 21, 2016 at 3:33 pm

Are you sure there’s no maps? I checked and it’s showing a map now.


July 21, 2016 at 3:59 pm

(a) oh, so it is! I guess I didn’t wait long enough for the API permission to propagate. Thanks very much – probably would have taken me weeks to figure that out on my own! Maybe not the first time you’ve seen this question?

(b) Venue page still blank – maybe that’s a theme problem. I’ll have to tackle that later.



  • Support Staff

July 22, 2016 at 8:11 am

I checked your site and since it’s running the Weaver Xtreme theme it’s probably not the theme, unless the theme has been customized. It may be another plugin in the mix that’s affecting the Venues page.

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Updated by  Josh 3 years, 10 months ago ago

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