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Rik Mertens
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March 30, 2013 at 6:14 pm
I purchased a Business license, but when I log into my account, there’s no Site license available to use.
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Dean
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March 31, 2013 at 3:34 am
Hello Rik,
Apologies for that, but your account is marked as free.
Are you logged into the correct account?
If you are and you received a confirmation email from Event Espresso for your purchase, please forward a copy of that to sales@eventespresso, linking this forum thread and we can get the matter looked into and rectified as soon as possible.
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Rik Mertens
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March 31, 2013 at 5:38 am
sales@eventespresso.com returns an as undeliverable email address?
I also submitted a contact form with the details of my PayPal transaction.
Please let me know what additional information you need. I’d like to install this today.
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Jonathan Wilson
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April 1, 2013 at 10:19 am
Hello Rik,
I am very sorry for the delay and for the trouble. I have corrected your account to show the license key, and files available for download. Also, I extended your license a few days to make up for the lost time. Let us know if you have any issues.
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Rik Mertens
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April 2, 2013 at 5:49 am
Thank you for fixing this. Can’t wait to try the plugin.
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