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no results…

Posted: December 21, 2012 at 11:16 am

tradeunion training

December 21, 2012 at 11:16 am


I have input the Merchant ID and Shared Secret and yes the payment amount is displayed on the registrants form – BUT at no stage does it attempt to connect to RealEx to process the payment.

Instead it goes from:

$ the registration form page ( to 
$ 'Verify Registration' (with button [Confirm Registration] at bottom of page) to
$ the event summary page

I know there must be something missing, like the Response URL – but I don’t know where to go from here. I’ve read the forums, the basic docs on payments, but am stuck.

Has anyone got basic docs or a step-by-step on how to enable RealEx / RealAuth plugin?

thanks for any help – I’ve been trying this for a few days now 🙁


  • Support Staff

December 21, 2012 at 3:06 pm

Hi there,

In addition to adding the Merchant ID and Shared secret, you will need to contact Realex support and give them a response URL (which is the page on your site with the [ESPRESSO_TXN_PAGE] shortcode. By default, its the page set as the notify URL in the Event Espresso>General Settings.

I recommend this documentation for additional info, there is a checklist on page 5 that may help you get up and running:

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Josh 8 years, 2 months ago ago

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