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Jesse
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January 22, 2013 at 10:53 pm
I’m reinstalling event espresso on a client site from the ground up. It works on my local testing server, but not so well on the live site. Here is a screen shot of what comes up when I click on the General Settings link in the dashboard. Anyone seen anything like this before? I am using the most current version (3.1.29.1).
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This topic was modified 4 years, 1 month ago by
 Garth.
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Jesse
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January 22, 2013 at 11:07 pm
PS: Sorry about the “no results . . . ” title. I thought I cleared out the autofill with my own title, guess it didn’t take.
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Dean
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January 22, 2013 at 11:43 pm
Hi Jesse,
Do you have any old templates in the uploads/espresso directory? That is what normally causes that issue.
Re: no results, don’t worry about it, it’s something we are used to!
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Jesse
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January 23, 2013 at 7:26 am
I just checked. No old templates in the uploads/epsresso directory..
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Josh
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January 23, 2013 at 7:39 am
Hey Jesse,
I’m sorry for the trouble. Do you see how the page isn’t loading anything from “The Blog” and stopping there? That’s an indication that the server is running low on memory. The New @ Event Espresso widget is using a WordPress function to pull an RSS feed, and it does take some memory to make that happen.
The first thing you can do to try to fix this is go into the wp-config.php file and increase the memory limit. Please see this section of the WordPress codex as a reference for more details about increasing the memory limit:
http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
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Jesse
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January 23, 2013 at 10:21 am
Thanks. I increased the memory limit to 96M, but I’m still getting the same problem. What else could be causing this?
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Jesse
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January 23, 2013 at 10:33 am
Before you reply: I’ve just learned that my client’s host has the PHP memory limit set to 32M. I will work on that angle.
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Josh
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January 23, 2013 at 11:35 am
Hi Jesse,
While you’re looking into that, one thing that might help get things up and running for now would be removing the RSS feed.
There are two instances of this in /includes/functions/admin.php. In the current version of Event Espresso (3.1.29.P.1) these are on lines 846 and 938. You could try commenting those lines out like this:
//@wp_widget_rss_output('https://eventespresso.com/feed/', array('show_date' => 0, 'items' => 6));
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Jesse
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January 23, 2013 at 1:51 pm
Hello Josh,
Thanks for the tip. I’ve done that, and also had my client’s host bump up the memory limit to 64M, and now everything is working fine. Thank you for all of your help!
-Jesse
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