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no results… (34)

Posted: December 13, 2012 at 10:43 am

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Jonathan P Ledbetter

December 13, 2012 at 10:43 am

I’m currently running version 3.1.17 because upgrading changes the sorting order and it still doesn’t resolved the issue im constantly having with missing data on some exported reports. How do I fix these issues? Its becoming a headache to have some reports have everything and others missing one or more columns of data. Also, the (show all categories) was showing only partial names, so I reverted back to 3.1.7 that was working for me. I’ve searched the forums, but it keeps taking me to threads in the old forum with solutions that are not related to my problem. HELP PLEEEEEEEEEEEEEASE.! Lunix Server(godaddy): CentoOS 6.3 Plesk Panel 11.0.9 Mysql: 5.1.61 PHP: 5.3.3 WordPress: 3.5 Event Espresso Requirements Report: (1) The recommended version of MySQL is 5.5 or higher. (2) Some recommended Apache modules appear to be missing from your installation. (3) Apache security Not found! Correct sorting old version: right click and open images in new tab wrong sorting, updated version: enter image description here


Josh

  • Support Staff

December 13, 2012 at 1:19 pm

Hi Steve,

Can you check the date settings in WordPress>Settings>General and let me know what they are currently set to?


Jonathan P Ledbetter

December 14, 2012 at 8:48 am

New York: December 14, 2012


Jonathan P Ledbetter

December 16, 2012 at 10:15 pm

Anything?


Josh

  • Support Staff

December 17, 2012 at 1:42 pm

Hi Steve,

The new version has added an option to only retrieve a set number of events at one time. You can tell it to retrieve more events at one time by selecting anywhere between 100-500-all events, then hit the retrieve button.

With the 3.1.17. bug where some data was missing from reports: This was fixed in a later version, but if you have events that were set up and registered for under 3.1.17 or before, there is a solution that was posted here:
https://eventespresso.com/forums/2012/04/solution-for-missing-custom-questions-in-the-excel-reports/

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