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lhammond
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May 3, 2013 at 7:40 pm
Since our latest upgrade, when we enter events, there are some weird things happening. For some reason, a price option of either $110 or $310 is getting added, with a default $4 surcharge. In order to make the event show properly, I have to delete the price option and add a new one. I’m not sure if this only happened on events where I first created a duplicate of an existing event or not, but even the existing event did not have the prices that got auto-entered (it was only $6.50!).
I know where the default surcharge field is, but am I missing some admin setting for a default price too?
My client also tried to enter events and said she had to click “update” 4 times before it actually saved. ??? I haven’t been able to replicate that behavior, but she also saw the weird prices being added. Any ideas?
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Dean
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May 6, 2013 at 6:39 am
Hello,
Well first off there is no default price system in Event Espresso so something is obviously not right.
I cannot recreate this on my local server and something tells me it is unique to your site.
Is it possible to get your login details in order to look into this?
If so, please send them via https://eventespresso.com/send-login-details/
NOTE: login details need to be Admin level.
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