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Tracy Edwards
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November 26, 2012 at 6:40 am
Hi,
I have just installed Event Expresso I did have the free version installed first and have deleted this. I have the staff roles pro installed as well as basic.
I have created by regions and created two regional managers and they are also showing under user roles however when I logon as one of these users all I can see is my own profile and the dashboard I cannot see anything else at all?
Please advise.
thanks
Tracy
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This topic was modified 4 years, 8 months ago by
 Garth.
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This topic was modified 4 years, 8 months ago by Garth.
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Sidney Harrell
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November 26, 2012 at 12:41 pm
Did you create you’re regional manager users as admin level users?
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Tracy Edwards
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November 26, 2012 at 3:56 pm
So under user profile they need to have administrator access is this correct?
thanks
tracy
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Dean
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November 26, 2012 at 11:53 pm
Hi Tracy,
Did you set the permissions in the User Permissions menu page? You need to select which pages can be seen by which roles. So if the Event/Attendee Listings Page dropdown menu is set to Regional Managers, they can see that page, if it is set to Admin for instance, only admins can see that page.
This allows you to limit what the different roles are able to see and do.
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Tracy Edwards
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November 26, 2012 at 11:58 pm
Thanks Dean figured that out and changed it. It is working now.
Tracy
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Dean
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November 27, 2012 at 12:03 am
Good stuff!
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Tracy Edwards
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November 29, 2012 at 6:32 am
Thanks Dean,
I have done this but now if I log in as a regional manager. They can create venues which is great. When they create an event it is not showing them any venues at all to choose from even through I have created one with their id and I have also given them permissions on the venue manager role.
How can I resolve this?
thanks
Tracy
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