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No payment page in the admin.

Posted: July 17, 2013 at 6:26 am

Viewing 9 reply threads


mmarkus

July 17, 2013 at 6:26 am

Hello to the back is the payment page not available.

wp: 351
EE last update
upgraded
http://www.reflex-tin.nl


Dean

July 17, 2013 at 6:35 am

Not available as in not there or it cannot be accessed? If it cannot be accessed is there an error message? Are you logged in under the site admin account?


mmarkus

July 17, 2013 at 6:57 am

Hallo Dean

Yes i logged in under the admin account and yes there is an error message: Internal server error

We change the site from http://www.reflexologisch.nl to http://www.reflex-tin.nl. it seems that there is a reference to the old host http://www.reflexologisch.nl


Dean

July 17, 2013 at 7:12 am

Right, well in that case you could check your database for references to the old URL and update to the new URL. Backup your database first!


mmarkus

July 18, 2013 at 4:15 am

Hello Dean.

It may also have to do with the domain site was converted, and I stumble on this license. From http://www.refleologisch.nl to http://www.refle-tin.nl


mmarkus

July 18, 2013 at 4:16 am

From http://www.reflexologisch.nl to http://www.reflex-tin.nl


Dean

July 18, 2013 at 5:33 am

Hi,

As mentioned if you changed the domain after installing WordPress then it is likely that it is looking for the url in the wrong places. I would assume you would be having errors elsewhere on the site.

Have you checked the database to see which url is in use there?


mmarkus

July 23, 2013 at 6:06 am

I tried to view the link but I’m not qualified for


mmarkus

July 23, 2013 at 6:11 am

In de admin is EE installed on reflexologisch.nl and we have the account moved to http://www.reflex-tin.nl. Where can I change that?


Josh

  • Support Staff

July 23, 2013 at 6:42 am

You can reset the key from your account page. We can wave the $10 fee in this case.

This will not fix the issues you’re having with the admin though, it only affects the 1-click updating.

When you move a WordPress installation it’s imperative that the database be migrated correctly. The WP Migrate DB Pro plugin is a useful tool in this regard when it’s a case when you move from one server to another.

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