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No one can seem to buy a ticket after the latest update.

Posted: January 10, 2017 at 9:26 am

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Chris Williams

January 10, 2017 at 9:26 am

I am having an issue where no one can seem to purchase a ticket to the event after the latest update. Members should be forced to login to purchase (been getting a weird error which a previous ticket said was a known issue), now no one can buy tickets. Please help!

http://lvtriclub.com/events/2017-annual-kickoff-party/


Josh

  • Support Staff

January 10, 2017 at 9:55 am

Hi Chris,

The reason no one can buy a ticket has nothing to do with the latest update. What’s happening is the event pages are getting served from a cache. That caching needs to be disabled before you try to use Event Espresso. You can disable the caching by following this guide:

https://eventespresso.com/topic/incompatible-with-godaddy-managed-wordpress-hosting/

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