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No Longer see the pop up screen for Event Time/Date Changes

Posted: September 9, 2020 at 12:17 pm


oncue1a

September 9, 2020 at 12:17 pm

Starting from the beginning some of our users had trouble logging onto the Event Espresso App. This only started happening about a week ago, and corresponded with a recent website upgrade to google analytics and Insight Plugin though this could be coincidental timing.

After reading a different EE 4 Support forum, we installed the Application Passwords Plugin that seems to have fixed the EE 4 App access for one of our users.

Though now when I go to create or edit an event, when I click the date and time, it is no longer popping up the small pop up calendar/time window to select the time. Instead it looks like i have to directly update the text in the event start / end time now ? Is this normal ?

Thanks very much.


Tony

  • Support Staff

September 9, 2020 at 1:31 pm

Hi there,

I’m guessing you updated to WP5.5 roughly a week ago or maybe a little longer?

WP5.5 caused a lot of JavaScript issues for many plugins and although we’ve had no issues with EE4’s JavasScript, if anything loading on the page throws a JS error it breaks any other JS so any plugin on your site can cause issues.

If you open up Chrome Dev Tools on the event editor and look in the console section, do you see any errors?

With the console open, click on the date field, any errors?


oncue1a

September 10, 2020 at 11:27 am

Hi Tony,

Ah that must be it; while updating the plugins I also updated WordPress to version 5.5.1 Now that WordPress has been updated, what are the options to fix the functionality ? For instance the calendar that used to pop up while changing the Event Data is no longer popping up.

Thanks,
Nick


Tony

  • Support Staff

September 10, 2020 at 11:35 am

In short, whatever is throwing the errors needs to be fixed but that may be easier said than done.

I can tell you that EE4 doesn’t throw any breaking JS errors from the updates in WP5.5+, there is a single deprecated notice thrown on the Event list (Event Espresso -> Events) which we’ll get fixed up before the function is removed (which then becomes the problem you have).

First, you can install this plugin:

https://wordpress.org/plugins/enable-jquery-migrate-helper/

That ‘should’ get your site back up and functioning as it was, but will show you a bunch of notices for anything that is using deprecated functions (which may or may not be a lot depending on what is on your site) so that you can then contact the theme/plugin authors and have whatever code needs to be updated fixed.

So, install the above plugin, activate it and test the datepicker (change the event date), does it work then?


oncue1a

September 10, 2020 at 11:53 am

This reply has been marked as private.


Tony

  • Support Staff

September 10, 2020 at 12:45 pm

This reply has been marked as private.


oncue1a

September 10, 2020 at 1:10 pm

Hi Tony,

You are spot on the Database Browser plug in caused the issue, and I have now deactivated the plugin. Thank you very much for resolving this so quickly.

Best regards,
Nick


Tony

  • Support Staff

September 11, 2020 at 2:05 am

Hi Nick,

You’re most welcome and I’m glad its working.

Database Browser may well get an update to fix the above JS and if that’s the case, you then shouldn’t need jQuery Migrate anymore if you want both active.

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Updated by  Tony 1 month, 2 weeks ago ago

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