Posted: April 30, 2014 at 4:41 pm
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Hi All New installation, one event, one category, like others can see event via registration page etc but event is NOT displayed via sortcode [EVENT_ESPRESSO_CATEGORY event_category_id=”catergory-id”] Have followed two posts I found on this subject but with no result, pages on general seetings are correct, pages are all green in status and event dates are generated from pop-up calendar. Have run out of ideas here, any help would be very grateful CK |
Hi Charles, What is the page URL where this shortcode is being used? — |
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Hi Lorenzo Page url is: http://nelson2014.com/?page_id=2 Page shortcode is: [EVENT_ESPRESSO_CATEGORY event_category_id=”pil2014″] |
Hi Charles, Could you please enable pretty permalinks through WP-admin –> Settings –> Permalinks? Postname is a good option. Could you then go to this event in the Event Editor and ensure that it has the correct category associated: http://nelson2014.com/?page_id=18&ee=1 Then save changes. — |
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I have changed permalinks as requested. I dont understand your next instruction, it might be better if you email direct and I’ll give login details so you can see whats going on, there is also a problem with the calendar which wont jump to the event date, I think this is all part of the same problem. |
Hello, That category is showing that there are no events linked to it. Could you go to that event in the Event Editor and double-check that there is a category enabled for that event? The categories widget appears on the right side of the screen (towards the bottom of the page). — |
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Have checked several times now that event has category selected, have un-selected and updated then re-selected and updated, sample page still shows now event. Can you login to admin and see whats going on? |
Hi Charles, Can you check the event that shortcode is intended to pull and check the Event start/end dates & Registration start/end dates are in the format YYYY-MM-DD? Using the date selector to input the dates should automatically use the correct format. If you can provide log in details via this form: https://eventespresso.com/send-login-details/ We’ll take a look and see if I can see a reason for this.
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Hi Tony I have provided login details etc via your online form. |
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It looks like it was a problem with the category. I created a new category with the same name and description but let it auto-generate the category id, changed the shortcode on the sample page to the new category’s id, and it is displaying now. |
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Thank you for that Sydney. |
Hi Charles, If this issue is resolved, then please go ahead and mark it as resolved. Thank you. — |
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