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No Confirmation after returning from

Posted: December 4, 2012 at 11:33 am

Nina Amos

December 4, 2012 at 11:33 am

I click on purchase tickets, input personal information, and recaptcha codes at the bottom, click submit, next I get the correct page to confirm purchase, click on it then I need to select payment button, then input CC info, press confor purchase it goes off to lala land and return with a blank page and

ht=”16″ alt=”stumbleupon” /> at the top of the page.

this happens when I purchae tickest as a regular user on my site, if I am logged into WordPress admin, everything works great.

Please help


  • Support Staff

December 4, 2012 at 11:38 am

Hi Nina,

Is there a caching plugin active? If so, can you disable caching for the pages that handle the registration? The pages that handle the registration are set in Event Espresso>General Settings under page settings.

Another thing to check is a plugin conflict. Is there a plugin that is outputting the stumpleupon code ?

Nina Amos

December 4, 2012 at 12:33 pm

Hi Josh,

Thank you for your quick response and helping me. I am very new to this so if I ask questions that seem stupid, please forgive me.

There is no plugin for caching that I can tell.

I do not know about stumpleupon code, I have 3 activate plugins

Jetpack, which came with WP
Event Expresso

any direction you can provide would be great,

thank you


Nina Amos

December 4, 2012 at 12:42 pm

Hi Josh,

Now I get the a regular page with the message OOPS, The page you are looking for cannot be found,


Nina Amos

December 4, 2012 at 1:34 pm

Any idea on this?


December 5, 2012 at 1:10 am

Hi Nina,

Have you checked your Event Espresso > General Settings and made sure that default pages required by the plugin are there and correct?

I would also recommend changing your Permalinks to a “pretty” permalink.

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Status: closed

Updated by  Dean 8 years, 1 month ago ago

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