|
Nina Amos
|
December 4, 2012 at 11:33 am
I click on purchase tickets, input personal information, and recaptcha codes at the bottom, click submit, next I get the correct page to confirm purchase, click on it then I need to select authorize.net payment button, then input CC info, press confor purchase it goes off to lala land and return with a blank page and
ht=”16″ alt=”stumbleupon” /> at the top of the page.
this happens when I purchae tickest as a regular user on my site, if I am logged into WordPress admin, everything works great.
Please help
|
|
Josh
|
December 4, 2012 at 11:38 am
Hi Nina,
Is there a caching plugin active? If so, can you disable caching for the pages that handle the registration? The pages that handle the registration are set in Event Espresso>General Settings under page settings.
Another thing to check is a plugin conflict. Is there a plugin that is outputting the stumpleupon code ?
|
|
Nina Amos
|
December 4, 2012 at 12:33 pm
Hi Josh,
Thank you for your quick response and helping me. I am very new to this so if I ask questions that seem stupid, please forgive me.
There is no plugin for caching that I can tell.
I do not know about stumpleupon code, I have 3 activate plugins
Jetpack, which came with WP
WP-Recaptcha
Event Expresso
any direction you can provide would be great,
thank you
Nina
|
|
Nina Amos
|
December 4, 2012 at 12:42 pm
Hi Josh,
Now I get the a regular page with the message OOPS, The page you are looking for cannot be found,
Nina
|
|
Nina Amos
|
December 4, 2012 at 1:34 pm
Any idea on this?
|
|
Dean
|
December 5, 2012 at 1:10 am
Hi Nina,
Have you checked your Event Espresso > General Settings and made sure that default pages required by the plugin are there and correct?
I would also recommend changing your Permalinks to a “pretty” permalink.
|
