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No automatic update – why not?

Posted: September 17, 2013 at 3:25 am


Fakta Kurser

September 17, 2013 at 3:25 am

I have a business licence including support and update – but within my WordPress installation there’s no direct automatic update of the Event Espresso plugin.
Anyone?
PS: I had no problems updating the other EE-plugins


Tony

  • Support Staff

September 17, 2013 at 4:44 am

Hi Fakta,

I’m unsure as to why the update has not been displayed within the dashboard. I will ask one of the developers if they can shed some light on why this could have happened.

In the meantime I have reset your license key. If you download and install the latest version of Event Espresso, and re-save your license key that should stop any further issues.

Having said that, if you do find you have further issues please do let us know.


Fakta Kurser

September 17, 2013 at 6:51 am

That sounds good – thank you.
If I follow your instructions and download the newest version then I assume it will overwrite the version I have already?
How do I save my data during this manouver?


Tony

  • Support Staff

September 17, 2013 at 7:31 am

All event data is stored within the database and as such will not be deleted.

I would advise you to perform a full backup (as with any update) of both your current event espresso files (and add-ons) and database. Just as a precaution.

There is a guide available HERE on the steps involved in updating Event Espresso.

The support post ‘No automatic update – why not?’ is closed to new replies.

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  Tony 6 years, 2 months ago ago

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